Introductions:
Shewar is committed to providing a satisfactory shopping experience.

This Return Policy outlines our return procedures.

Eligibility for Returns:
You may be eligible to return a product if:

• The product is defective or damaged upon receipt.
• The product is not as described in the product listing.
• You received the wrong product.

Return Process:
 To initiate a return, please contact our customer support within 7 days of receiving the product. We will provide you with a return authorization number and instructions on how to return the product.  

Return Shipping Costs

Return shipping costs will be covered by [Your COMP] if the return is due to a defective or damaged product or if we sent you the wrong product. In other cases, the customer will be responsible for return shipping costs.

Non-Refundable Items:
The following items are generally non-refundable:

• Perishable goods (e.g., food, beverages)
• Custom-made or personalized items
• Software and digital products

Exceptions:

 We reserve the right to make exceptions to this Return Policy at our discretion.

Contact Us: 

If you have any questions about our Return Policy, please contact our customer support.

Specific Considerations for Egypt

• Consumer Protection Law: Ensure compliance with Egypt's Consumer Protection Law, which provides specific rights and remedies for consumers.
• Clear Communication: Clearly communicate the return process and any associated fees or conditions to avoid misunderstandings.
• Local Regulations: Be aware of any local regulations or customs that may impact the return process.
• Arabic Translation: Consider translating the Return Policy into Arabic for better understanding by Egyptian customers.

Additional Tips

• Be fair and transparent: Outline your return policy clearly and fairly.
• Provide a hassle-free process: Make it easy for customers to return products.
• Address potential concerns: Anticipate and address common return concerns.
• Regularly review: Periodically review your return policy to ensure it remains up-to-date and effective.