Introduction:
Shewar is committed to providing a satisfactory shopping experience.
This Cancellation Policy outlines our cancellation procedures.
Eligibility for Cancellations:
You may be eligible to cancel your order if:
- The order has not yet been shipped.
- You have contacted customer support within 2 hours of placing the order.
Cancellation Process:
To cancel your order provide your order number and reason for cancellation.
Cancellation Fees:
If you cancel your order after it has been processed but before it has shipped, you may be subject to a cancellation fee.
The cancellation fee will be [Amount] or [Percentage] of the order total.
Exceptions:
We reserve the right to make exceptions to this Cancellation Policy at our discretion.
Contact Us:
If you have any questions about our Cancellation Policy.
Specific Considerations for Egypt
- Consumer Protection Law: Ensure compliance with Egypt's Consumer Protection Law, which provides specific rights and remedies for consumers.
- Clear Communication: Clearly communicate the cancellation process and any associated fees or conditions to avoid misunderstandings.
- Local Regulations: Be aware of any local regulations or customs that may impact the cancellation process.
- Arabic Translation: Consider translating the Cancellation Policy into Arabic for better understanding by Egyptian customers.
Additional Tips
- Be fair and transparent: Outline your cancellation policy clearly and fairly.
- Provide a hassle-free process: Make it easy for customers to cancel their orders.
- Address potential concerns: Anticipate and address common cancellation concerns.
- Regularly review: Periodically review your cancellation policy to ensure it remains up-to-date and effective.